Pages

Wednesday, June 30, 2010

Are you creating an impact?

This week being the 35th anniversary of “Jaws” I thought it would be interesting to talk about making an impact for your business or university.

Jaws certainly made an impact on me,  it still scares me to this day and makes me nervous at the beaches.  The movie created an impact on me.  Does your college or business make an impact on your audience?

The key here would be using a low-budget marketing plan to deliver consistent messages to your audience, not a flashy radio ad or glossy brochure.  This will erode away quickly!

Also, use multiple marketing channels to get your message out, because according to research,  a consumer needs to see your message 7 times before making a buying decision.

Here are some tips:

-make your product newsworthy (there are many free press release websites available)

-find the right target audience (do not try to target everyone)

-form an alliance with peers

enjoy the afternoon,

matt

Tuesday, June 29, 2010

Marketing to Moms

(Great article about social media marketing to moms by Neil Glassman)

source: www.socialtimes.com

Marketing to Moms on Twitter? Make Them Laugh

Posted by Neil Glassman on June 29th, 2010 9:56 AM

View Comments

lf_lucid_combo_logoA new study says that a majority of moms (52%) like to see humor in businesses’ tweets. Further, what moms want most from businesses’ tweets are links to interesting articles/news (71%) followed by links to sales or special offers on their websites (67%) and links to downloadable coupons/discounts (63%).

Analyzing data collected from 533 moms in April 2010, Lucid Marketing and Lisa Finn find 52% of moms use Twitter to keep up with businesses they like or find out about new products. In open-ended responses describing what they like about the businesses they follow, moms say they like tweets with personality and companies that interact with them on Twitter.

TwitterMarketingtoMoms2010Report_Page_11_Image_0003“Twitter is often thought of as a broadcast medium for the latest news, but for many people it is a very personal experience,” said Kevin Burke, President of Lucid Marketing.

Retweeting harnesses the power of moms’ word-of-mouth and may be considered a measure of interest in a tweet. Links to articles of interest to moms is the top reason (76%) for moms to retweet something a business has posted. Tweets containing coupon codes or links to online coupons are also popular subjects for retweeting (67%), followed by funny tweets (60%) and links to sales on the companies’ websites (54%).

Twitter versus Facebook

When compared with the results from the authors’ previous study of moms on Facebook, moms appear to be more open to a range of interactions with companies on Twitter. Moms on Facebook use it primarily to keep in touch with friends and family, while moms on Twitter use it to network with a wider array of contacts. While moms are receptive to marketing on both sites, they’re a bit more protective of their personal space on Facebook, and a bit more focused on getting coupons and special offers there. On Twitter they’re looking for good deals, too, but they also want to be kept informed about news and articles that are relevant to their lives.

TwitterMarketingtoMoms2010Report_Page_12_Image_0003“Marketers are looking for ways to forge personal, authentic connections with consumers, and I was struck by how much moms appreciate getting a sense that there’s a real person behind the company. Not only are they open to companies showing some personality in tweets; they actively want that,” said Lisa Finn, coauthor of the report.

The full report includes findings on moms’ motivations for using Twitter, how they use the platform in their daily lives and other topics of interest to marketers.

Social Media for graduate student recruitment

Good afternoon, and I hope it has been good.

One the most recent trends I have been noticing is the growth of social media usage in traditional and non-traditional graduate students.  An interesting sidebar to this point is that many graduate admissions offices do not have the same financial or other resources to recruit graduate students as the undergraduate offices.  Its time to use social media for graduate student recruitment!

The first thing that social media can do is help you to solidify relationships with stealth applicants very early in the process through various outreach efforts or graduate forum participation.

Here are some interesting statistics from the Pew Foundation on adult social media participation:

-Adults on social media sites has quadrupled over the last 4 years, 8%-35% now (2005-2009)

It would be interesting to note here too that the US adult population is larger that the US teen population (source Pew Foundation).

A graduate admissions office would be wise to participate in graduate forums (paid impression advertising is nice as well) and encourage weekly chat sessions for folks interested in your particular graduate school.  Geographic targeting within social media would be beneficial as well, especially the 50 mile range.

Enjoy your day,

matt (marketmpb)

Blog Tips to Drive Traffic

Good morning!

I have been asked quite a bit about how to increase traffic to your blog or website, so lets take a look at some things that works:

-submit website to URL to Google, Yahoo, Bing, than wait about a week and do it again!

-find out what the RSS feed is to your website and submit that to sites such as feedburner.com, newsgator.com, and pingomatic.com

-create a sitemap for for your website and make sure to submit that to Yahoo (yahoo.com) , this will allow Yahoo to properly index your secondary pages

-place your website URL in your email signature

-join forums/online communities of related topics

-use social media (facebook, delicious, twitter) and share your content

-update content frequently, daily if possible!

marketmpb

Monday, June 28, 2010

Social media in email marketing campaigns

Good afternoon and I hope it is going well.

I read some statistics with interest lately about how integrating social media into email marketing campaigns can really boost loyalty and results.

Nearly 20% of businesses have combined social media with their email marketing campaigns (source: marketingprofs.com).

Here are some practical things you can do to combine your social media and email marketing campaigns:

-include social media link in each email (Facebook, Delicious, Mashable, Twitter, etc..)

-Twitter “follow us” link in every email

-link to a signup form on social media websites

-broadcast your recent blog entry to an email list you have

-tweet your digital newsletter

You are well on your way when you combine these tips to integrate social media into your email marketing campaign.

market smart!

marketmpb

Making your website search engine friendly

Good morning!

I hope you are enjoying your Independence Day week so far.

I read a great blog post about a great looking website that is not search engine friendly is like an intelligent man (with no brains), the author was female :).

The keys to your website is being highly navigable and easy to understand websites.  The question is how do you do it?

The first thing to keep in mind is to design your website around your readers and potential readers.  I see a trend this year of the homepage being less important and the internal (secondary) pages being much more important, especially in higher education.

Tagging has become a very important part of the online process to properly classify content and associate articles with keywords.  In fact, when you look at the end of my blog entries you will see tags I create to allow search engines to pick them up.  The big benefit of placing tags after content is wider distribution and more opportunities for individuals to find them on search engines.  Tagging is typically used for WebPages, digital images, and book marking for social websites such as Delicious, Propeller, and Stumble Upon.  If your business or college blogs, make sure to list is on Technorati and “tag” your content.

The second thing to do to improve your SEO is write a great title for any web page article or blog entry.   The internet is a huge information library and you need a catchy title.  The best analogy here is you are looking at a long row of books at the library and aren’t you more likely to choose one with a catchy title?  The search engines are information librarians!

enjoy your afternoon!

matt

Sunday, June 27, 2010

Been Hurt? Call Curt!

Good evening and I hope your weekend was great and you stayed cool.

You are probably wondering what the title of this blog post is about.  This past weekend I had the pleasure of vacationing with my wife at Lake Cumberland, Kentucky.  If you have not been there, it is a fantastic place.

Around the lake, I kept seen this guy (Curt Davis, Attorney at Law) on a billboard dressed in suit with a big smile.  I got to thinking about how simple, and yet effective this advertising was.  Also, this slogan continues to stick with me.  If you are hurt in an accident, call this attorney, so simple yet so effective.

If you think to yourself, what slogan could you recite in your mind immediately?  There is a great chance you will sometime buy that product.

Here are some tips to make your slogan effective":

-make it funny (does it bring a smile or laugh?)

-make it rhyme (which Curt does very well), this will help it stick in the minds of consumers

-solidify the brand (it must mention the brand name)

enjoy your evening,

marketmpb

Friday, June 25, 2010

Target California High School Students

terminator

Good morning!

Have you heard about what is going on in the state of California?  There is currently a state financial crisis out there that this country has never seen before.  This situation makes it the right time to target California high school students to attend your university.

When students return to campus, they will find crowded classrooms, less access to instructors, and overall less services available.  Due to declining tax revenues, the state has sharply cut back funding to higher education institutions.  The state has also drastically cut funding to its 110 community colleges as well.

There has never been a better opportunity for you to go out and target these high school students.  Here are some tips:

-have a heavy internet presence geared toward California online users (internet profiles, forum ads, etc..)

-advertise in regional print publications, geared toward the West, again especially California

-start/maintain social media conversations with students who list their residence as the state of California

There are universities in California that have raised student fees by over 9%, don’t forget to leverage your stable, calm student fee situation.

Make it a priority to target California students!

best, matt (marketmpb)

Thursday, June 24, 2010

University Presidents need to get their hands dirty

dirtyhands

Good morning!

In this current higher education crisis this country faces, it is time for the presidents out there to get their hands dirty.  I think for far too long presidents have been stuck in meetings or in ivory towers not focused on marketing.  If you want to survive, that needs to change.

A great example I heard a few years back was a university president who lived in the dorm for 30 days to gain an experience of what it was like.  Think for a second how far this will go.  The president is in the “trenches” with students talking and chatting about the day’s experiences, he is seen as approachable and caring.  This was one of the best marketing ideas I had ever read in a higher education context.  After his experience, the president went back to his staff and recommended some positive changes in the dorm, which in turn has helped the student experience.  From what I understand, this school continues to see a growth of quality students.

The president also needs to be very visible out in the local business community, and there needs to be a purpose to it.  He/she need to be regularly communicating what is going on at the college including new courses, upcoming sporting events, and open house dates.

In dealing with higher education, your president needs to come out of the tower!

matt (marketmpb)

Wednesday, June 23, 2010

Hold your vendor’s feet to the fire

Have you ever had a bad experience with a marketing vendor?  I think we all have, but how could you have prevented it?

First, get everything in writing and be wary of vendors who go for the “quick sale”, lets say before the end of the month (when a sales cycle might end).  A lot of times higher education folks are afraid to get guaranteed lead numbers in writing, very recent (last month’s) traffic numbers and other pertinent information.

If you are engaged with a marketing vendor for branding, do not be afraid to ask questions and more questions.  Here are some good ones to ask:

-how many leads should I expect, can you guarantee that?

-how many people will my ad or or internet profile be exposed to a day

-how many people will my ad or internet profile be exposed to in these zip codes (especially if you are a local draw)

-will the leads I receive be shared or exclusive?

-what recourse do I have if the campaign does not turn out well?

Please remember that you are not afraid to ask questions at the car dealership (when purchasing a new car), do not be afraid to ask questions of your marketing vendor!

matt (marketmpb)

Creating buzz for your school

funnycat

Good morning!

Let’s talk today about creating buzz for your school, some positive attention.   How do you do it?  I recently read “The Anatomy of Buzz Revisited” and thought I would share some of my favorite take- a ways with you.

First, it is very important to evoke strong emotions with marketing,  go out and learn what makes your demographic audience tick, and then act on it.

It is very important to be visual as well.  For example, in your internet advertising (especially to high school students) use plenty of great campus photos of student’s interacting and some of their favorite activities.

In regards to social media, create small talk in forum situations whereas prospective students are present.  There is a great example in the book of a gentleman that garnered over 64,000 twitter followers by using this tactic.  You should also tell your employees to not be afraid of starting forum conversations around other things besides school or your school.  For example, why not start a conversation around the I-Pad, or I-Phone, etc… start something that you know students will be interested in.

At this point, you should YouTube video content to your website.  This will allow students to have a great, interactive experience with you.  Also, there are over 1 billion visits a day from YouTube so you know that the video will get viewed out there many many times.

Be first at whatever you do.  For example, try to be the first school in your area with a great mobile application and then use it!  The key here is to offer exclusive offers or contests via the mobile application only,  drive traffic to it!

enjoy your day

matt

Tuesday, June 22, 2010

Chick Fil A differentiates itself

Good afternoon!

I hope everyone is well this afternoon and staying cool (its hot in Cincinnati).

One thing I want to do with this blog is share some personal experiences as well when it comes to marketing and I had a great one this afternoon.

I took my 4 and 3 year old to Chick-Fil-A for lunch and what an overall great experience.   The thing that was most interesting was that they were giving away free ice cream sundaes to everyone in the restaurant and balloons for the kids.  Chick Fil A did a great job in differentiating itself in my mind with great customer service.

I bet next time Chick will get the nod over KFC, what are you doing to differentiate yourselves?

best,

marketmpb

Are you seeing your Higher Ed marketing all the way through?

Good morning!

I thought I would reflect this morning on all the marketing dollars that are wasted due to people not following through on their marketing efforts.

Have you ever been guilty of an online marketing initiative and did not update content?  Did you forget or get too busy to track results?  Did you not change ads in 12 months?

When I was a vendor I encouraged my clients to update content every 30-45 days, to reflect the programs they were currently looking to target for or perhaps new initiatives.  Also, make sure to check in with your vendor at least once a month and request his/her results.  This is important so that you can compare results from clicks, etc..

Your online ads should also be changed every 45 days as well, especially if you are running just 1 or 2 ads.  If your ads are not performing like they should be, do not be afraid to ask the vendor to change placements, etc.. most reputable folks will allow this to happen.

The most important thing is to care for a marketing campaign like a new car,  you wouldn’t neglect a new car would you?

enjoy your day!

matt (marketmpb)

Monday, June 21, 2010

Not enough marketing?

notenough

Good evening,  and I hope you enjoyed this stormy summer day (it was here in Cincinnati!)

I read an interesting blog post this afternoon about colleges experiencing more than usual summer melt.  For those not familiar, summer melt are students who fail to show up on campus after making their deposits.

The Chronicle does not address this but I would like to take a stab at it.  My contention is that the schools that market the most wins.  Now, what I don’t mean is he who places the most ads wins, that is not it at all.  Those who place ads, engage students in social media, keep web profiles updated, and regularly track results.  That is called marketing, across the board participation.

The more positive ingrained messages you can get to  prospective students , the better chance you have of landing those students.  The more you participate in social media, the better chance you have. 

The best way to prevent summer melt is engage the students through a variety of marketing messages.

best to you and yours,

matt (marketmpb)

Sunday, June 20, 2010

Iowa Lakes Community College Television Advertisement

Good evening again!

After seeing a great television commercial for Iowa Lakes Community College, it was time to write.

In watching ESPN News Network, I was shown a commercial for Duracell batteries being used in a Iowa Lakes Community College windmill.   The piece was very well done and it immediately lifted the profile of Iowa Lakes.

Duracell Corporation is trying to reach the entire country but Iowa Lakes was elevated in my mind.  I saw the school as technologically advanced and forward thinking.  It also struck me that the ad ran during the worst oil spill in American History.

Forward thinking?  Absolutely…  Does it raise the profile of Iowa Lakes? 

You bet!

enjoy your summer evening,

matt(marketmpb)

Marketing Trends for the rest of the year

Good afternoon and Happy Father’s Day to all of the dads out there.  I hope you have the patience of Job and are like St. Joseph!

The online marketing trends for the rest of the year are shaping up quite interestingly.  Here is a look at what I think will happen, and where you should invest your marketing dollars this year.

Email marketing is something that is going to continue to grow.  Consumers and students view email as their primary source of communication.  If you are a higher education or business marketing vendor, ever notice how emails get answered and the phone doesn’t?  Also, the cost of sending mass emails is nearly next to nothing.

Social media marketing is still exploding across the horizon.  Marketers love the shear numbers of eyeballs viewing content on social media sites.  Also, marketers like the candid content and feedback that the users provide.  It would be a smart investment to advertise/participate within social media.

SEO(Search Engine Optimization) is going to continue to be huge this year.  The key here is getting to the first page of Google, Bing, or Yahoo.  If you are not on the first page, you do not exist.  Be prepared to update content frequently on your websites as some search engines are now tracking how long it has been since you have updated your website or blog.  Also, be prepared to place keywords (Google ads) and links back to your website.  The more your website is out there, the more of a chance it has to be crawled on to the first page of Google.

Another hot trend is video marketing.  Do what you can to have some videos on your website (I am working on it for this blog :) ) and make sure you have the exact same video posted on YouTube.  There are over 1 billion visits to YouTube a day.

The last hot trend is mobile marketing.  Next year, over 60% of cellular phone purchases will be smart phones.  The sky is the limit for engaging students and consumers on these devices.

may God bless all of the fathers out there!

matt(marketmpb)

Saturday, June 19, 2010

Dealing with Higher Education Social Media Criticism

Good afternoon, and I hope the weekend is great!

Do you remember when your parents said to you, “If you don't have anything nice to say about someone, do not say it at all”?  Well as you probably now know, this doesn’t always take place on the internet.  However, how you deal with it, can make you a star or could even dilute your brand.

First, use criticism as a marketing teaching tool.  Are you hearing over and over that your admissions counselors or campus visits are poorly done?  Well, maybe it is, and then it is your job to fix it.  At this point, reach out to your prospective student pool and ask them for additional feedback and let them know they are helping to implement any change that might be necessary.

Next, admit your wrong when you are.  The big question would be here, are you feeling defensive?  If so, than it would be the correct thing to apologize.  Again, ask for additional feedback and what the school could do better next time.  I think that is what makes social media so powerful is that is an open forum where your demographic audience feels comfortable and almost empowered to give you their best feedback.

The last thing is do not take it personal.  The person or persons are not attacking you, they are attacking your school (or business).  Also, what is motivating this individual?  Is this person or persons having a terrible day or overly stressed?  Do remember that with some anonymity that people might post things they normally wouldn’t say to you. 

enjoy this weekend!

matt(marketmpb)

Friday, June 18, 2010

Goals of Social Media Marketing in Higher Education

Good evening and I hope you are ready for your weekend!

I would like to talk tonight about some of the overriding goals you should have when you are in social media marketing or when you first start marketing with social media (hopefully as a secondary means).

The first goal is increasing or sustaining an online presence.  The major social media sites are growing by leaps and bounds each day, and you need to be there!

Secondly, you can actively gain feedback from students using these channels.  For example, you can become a member of a forum and communicate directly with individuals interested in your school.  Social media users tend to be comfortable in these environments and will give very frank feedback regarding your institution.

Next would be online reputation management.  Is there a misconception about your school?  Is something just flat out untrue that a prospective student said because they didn’t get accepted?

Lastly, if there is a negative, you have the power to change it into a positive, this can be huge in your ability to brand market to prospective students.

enjoy your weekend!

matt (marketmpb)

Thursday, June 17, 2010

Marketing and Enrollment Strategies for Faith-Based Institutions

crucifix

In this economic landscape and certainly with the decline of the high school population, lets talk about some strategies for marketing a faith based institution to prospective students.  There are some themes that are important and some you will have seen before in my blog posts.

First off, lets take a look at some of the massive challenges that faith-based institutions face.   The extent to which religion is present at a faith-based institution varies greatly from campus to campus, and this can be tough to understand.  Certainly bible colleges tend to be more focused on faith, but again it varies from institution to institution.  The most common challenge for a faith-based institution is the amount of misconceptions out there regarding them.  The misconception is that these schools are overly strict.  Are alcohol or cigarettes permitted?  Is chapel mandatory?  Are there rules regarding opposite sex visitations in the dorms?  The other big misconception I have seen is that a faith-based institution has less courses to offer and half of those courses must be faith-related.  In both cases, these are typically not true.  The key to combating the misconceptions is to create a very clear, concise message with a strong value proposition that is going to accentuate the positives of your institution.

As budgets as these universities shrink,  they are forced to do more with less.  Contrary to what you might think, faith-based institutions compete heavily with secular based institutions.  In this instance it is critical to effectively communicate the advantages of attending your institution versus a secular one.

At this point, you need to create a multi channel path to deliver this message.  Certainly, the traditional web directories, although try for a Christian or other faith based page, and some social media are very effective.  However, lets take a look at Christian print publications, church bulletin advertising, and Christian college fairs.  In using a multi-channel method, you have a greater chance of reaching the “right” student.  Paper-based outreaches mixed with electronic means (internet) can be very effective as well, make sure there is a call to action!

Faith-based students need to be engaged with.  I would encourage you to have your staff  join faith-based or Christian forums to regularly have conversations with these individuals.  The best advice would be to have a bi-weekly or weekly chat session set up.  A great example of one would be http://christiancollegeadvisor.com/forum.aspx.

After the students are enrolled, create a multi-faceted approach to retaining them, you want to see them graduate!   In this context, you need to continue to engage the students via social media as well.  You need to encourage upper level students to be involved with freshman and sophomores, especially those who are in danger of dropping out or transferring.  This would be best done under one office, lets say a “Office of Student Life”.

all the best to you this afternoon!

matt (marketmpb)

Lets Market with Delicious

Good afternoon to you!

The website delicious.com is typically overlooked by “Stumbleupon” and Digg” but if it is used effectively it can be a tremendous tool in your tool belt.

The first thing to remember is to create very focused content, a resource that users are likely to bookmark and certainly create content with a a purpose!   Here it would be best to use keywords and phrases that are applicable to your school or business.  For example, lets say your marketing message is “achieve your dreams”, you need to target the keywords within.  Also, when titling your article, make sure you use the best keywords possible because that is what will appear in the popular search engines. 

The key to doing well on delicious (just like with search engines) is to make the front page consistently,  and this is only going to happen with posting fresh, insightful articles that your target audience finds useful.

One last thing would be to use your business or school’s name in the title, that will make it easier for the users on delicious to recognize you.

bon appétit!

matt (marketmpb)

Wednesday, June 16, 2010

Digital Billboard Advertising

Good evening and I hope your day has been what you hoped it would be!

This evening on my way home I spotted a very interesting digital billboard.  This billboard was on the US Bank Arena (formerly Riverfront Coliseum), and yes the same arena with the terrible WHO concert tragedy in the 1970’s . 

This digital ad was for Northern Kentucky University  and it said that over 70% of their students rated their professors 7.5 or higher (something like that).  This billboard was placed in front of a very highly traveled highway through Cincinnati, Ohio and of course I did not want to rear end anyone :) .

This billboard was a great example of how to advertise on a digital billboard.  The message was clear, concise and it got the point across.  It was clear to me that NKU is interested in conveying the message that their faculty is top notch and valued by the current student population.  NKU’s mission is to market out to the Cincinnati metro area and beyond, so they picked on the most highly traveled interstates to convey their message.  Similar to a business being successful, a billboard advertisement will only be successful if its in a great location, location, location.

May the Good Lord bless you!

matt (marketmpb)

Keys to Higher Education Branding

Good evening,  I hope you are well this evening.

In doing some reading this evening,  it came to my mind some things you should be doing to brand your college or university, some tactics if you will.

First, determine if there are any unnecessary barriers to attending your institution, are there any stigmas out there spreading via social media?  If so, as the Saturday Night Live skit says “FIX IT”. 

It is important to determine (just as businesses do) who your potential customers are.  Are you looking at domestic, graduate, and international or all of the above?  It is important to have conducted surveys, focus groups, past data review, etc.. as well. These will help you determine the best needs of the institution.

You want to have every advantage as possible in this day of the high school population decline.   For example, what is your institution’s strengths compared to your competition’s weakness

for the same niche market?  I would examine this very closely.

At this point, how are you going to “get the message out”.  In the world of ever changing technology, use relevant communication!  In this day, it is still relevant to use internet directories for branding (Peterson’s, gradschools.com, zinch.com, etc).   These are branding tools that will provide shared leads via a “apply online or request info” type button.  It is also very useful to still use radio advertising and strategically based billboards on the most traveled highways.  Now are you thinking I left something out or have gone crazy?

As a secondary means lets use some social media!  How about some fan pages on Facebook?, groups on Twitter, and getting that carefully crafted message out.  Also, consider using college forums to directly communicate with students where they are.  I also encourage weekly or biweekly chat sessions in a forum environment that is known to have your niche market.

Lastly, I would publish various articles on ezine.com, articlesbase.com, and the like promoting higher education in general, but make sure your school and message is in that article.  That tactic has worked very well for me in promoting this blog that I write for you, the reader!

enjoy your day,

matt (marketmpb)

Tuesday, June 15, 2010

Higher Education Marketing Twitter Tips

Good evening!

I recently saw part of a webinar called “Twitter Tips for the next Generation” and found it very interesting how it can relate to higher education marketing.

The first thing that really stuck out to me what the numbers (and not to underestimate those).  The numbers on social media in your demographic audience is astounding.  How do you leverage all these folks?  Well, you can have several of your staff discuss one important aspect or message about the college, there is power in groups with Twitter.

The next thing that is really interesting is what is called “hashtags”.  Hashtags is a keyword or term that assigned to a piece of information such as an internet bookmark (source Wikipedia.com).   You can utilize these hashtags with a # before a name or subject.  This can be very effective, especially with a hot topic.  The example used in the webinar was a student who used a hashtag to talk about a surprise, that particular school received an inordinate amount of positive attention and maybe in the long run, enrolled some students.

may God bless you!

matt(marketmpb)

Back to the Basics

Good afternoon, I hope you are enjoying your day so far.

In the current higher education economic situation, it is time to get back to basics with regards to marketing and student recruitment. 

Most research indicates that over 70% of prospective students have their college choice by end of junior year, unless of course family situations change.  However, with all of the technology out there, I still have seen schools in the past neglect their lead and application pool.  First off, follow up within 24 hours, do not let students wander out in space.  What do you think of a cable company who does not call you back in 24 hours?

Also, have your admissions counselors go back to the personal phone call, which is far more effective than the email.  I think a lot of admissions counselors feel an email is as good as a phone call , which is definitely not the case.

One other important thing is people and just like a business that fails, you must train, retain, and treat well your admissions counselors.  There are far too many instances of counselors who are overworked, underpaid, and treated poorly.

Another instance of higher education institutions that should be run like businesses.

enjoy your day,

matt(marketmpb)

Monday, June 14, 2010

A Bachelor Party to Market a College?



Well not exactly, but.. anyway its late and my passion for higher education marketing is stirring so let me relate a story from this past weekend.

A good friend of mine is getting married next weekend and his bachelor party was this past Saturday. He wanted nothing too crazy, just a grillout and a nightclub afterwards. He began to ask me for suggestions. I thought in my head and something quickly came to mind, the new Boogie Nights 80's dance club at the Hollywood Casino (Lawrenceburg, Indiana). Now you are asking me why did that come to mind? The answer is radio advertising. I am a big fan of rock music and this particular station was airing ads for this club multiple times per day during the drive home slot (3-7), which typically has the highest listenership as well. Due to this suggestion, the club made over $1000 on drinks/food from our group.

If you are a marketer for higher education, consider radio advertising. If you are trying to draw a local audience, radio advertising is a must, especially if you are trying to attract graduate students. I say even for a national draw, you research your top markets and get the ads on the top stations, radio advertising is so effective!

Here are some tips for radio advertising. First, maximize radio ads with a call to action by giving your website at least two times and the 800 number or local number once. Second, advertise during the morning commute or evening commute (FM if you are just trying to draw high school students). If possible buy ads on two or more stations and never let them exceed 30 seconds. Certainly do not accept overnight or late evening ads, unless its summer time when kids are off school. Lastly, buy ads on radio stations that reach your target audience (the FM station worked for me :) )

enjoy your night!

matt(marketmpb)

Strengthening your University's brand




Good evening!

In this horrible recession we are in now, it is very important that you strengthen your brand as much as possible and certainly differentiate yourself from your competition.

The first two things you need to do is be very distinct and be sensitive to the audience you are trying to reach. Specifically, identify key areas where you can be distinct and differentiate. In being sensitive to your audience, you might not want to run TV advertisements during world news tonight or Wheel of Fortune, American Idol might be a better bet.

The next practical thing you can do is incorporate your distinct branding message into everything the university does, including the main switchboard folks who answer the phone. It probably cost a lot of time and money to come up with it, so why not use it?

If you are trying to reach more than just 14-18 year old domestic students, create another brand that is very similar but intertwined with the main brand. For example, catering to a international student should involve more photos of campus, and more photos of the town, since more than likely that student will not visit.

Next,look at how some non-competing businesses are reaching the same niche. Are they using social media? Are they advertising at airport luggage rotunda racks? Are they using web directories? These businesses are reaching these folks, and you can learn from them.

Lastly, eliminate any outdated courses that do not cater to the audience you are trying to reach.

enjoy your evening!

matt (marketmpb)

Sunday, June 13, 2010

Your Higher Education Marketing Plan




Good evening!

I hope you had a very pleasant weekend. In planning for this fall and spring, I thought that it would good to take a look a good marketing plan and some objectives around that.

First off, you want to take a look at your unique brand message, and what are the key benefits you are trying to convey. For example, let say your message is "Achieve your dreams", what benefits are you trying to convey to prospective students? Some benefits would include affordability, accessibility, small class sizes, student-teacher interaction, making connections and enrichment for life. The overriding goal of the brand message would be to strengthen the college brand and build short and long term support for the college.

After achieving the first measure, you want to take a look at your geographic audience you are trying to reach. Are you expanding out beyond 50 mile range? Are you nationwide? It is important here to maximize your strengths and bolster any geographic weaknesses you may have. In your weak geographic areas, consider advertising in some of the strongest venues in the area (largest FM stations, billboards, and some internet presence).

Next, lets take a look at brand awareness on your own campus. The most important thing here is to get everyone on board (not just marketing or pr folks) to consistently portray and bolster the key benefits of attending school there. You never know when a prospective student and their parents will be walking around, asking questions. It is a must for them to get a positive, tremendous first impression. It is no different here than when you walk into a corporate office and you are greeted by a positive secretary, versus one who would rather not be there. Make sure that everyone is a "positive secretary".

At this point, lets examine your typical audience. First though, are you trying to draw just domestic students, or grad and international as well? That will be in working with other departments on campus to determine that. Your typical audiences would include high school students, their parents, counselors and teachers. If it goes beyond that, it could also include international agents, high school parents in other countries, and even the unemployed, underemployed, and currently employed folks seeking to bolster their skills.

Now, do you have a good idea of your competition? Do you know their messages? How many applications do you cross with them? What are your advantages? Are you more economically friendly? All of these things need to be examined. These are typically your peer institutions. I say build relationships with them, ask them what they are doing and what vendors they have had success with. It is a give and take relationship, offer some snippets of what you are doing, while asking them what they are.

The absolute most crucial thing to the higher education marketing plan is your website or what I call the "front door" to your university. High school and non-traditional students are as media savvy as ever and the website is key. It is important to make sure your website is easy to use, offers updated content (no past events) and a distinct call to action. This call to action is request information, download application, or talk with admissions rep online. At this point, it would also be important to track as much demographic information as you can and of course views, visits, clicks, time on site, etc..

In your outreach efforts, it needs to be a multi-faceted approach. First, you need to have a strong online presence, consider using a couple of the most reputable vendors out there, make sure they have strong traffic and are optimized with Google well. Next, build relationships with businesses and high schools in the community, have regular contact with both. Make sure you also have relationships with pillars in the community, and that they are constantly aware of what is going on with your school. It is also more important than ever to have a mobile web application for smart phone users. Recent statistics show that over 50% of cell phone users next year will be smart phone users. The key is to offer unique content or promotions via the mobile application only. If you are trying to draw international students consider a print publication advertising campaign. The international market might not have the access to the internet that the American student has.

If you plan accordingly, craft a consistent message, spend your marketing budget wisely, and know your competition, the students will beat a path to your door.

enjoy the rest of your weekend,
matt (marketmpb)

Friday, June 11, 2010

Email Mail Marketing Tips

Good afternoon and TGIF!

In the world of email marketing, there is several things that are in play and you always want to make sure to avoid "list fatigue". The overriding goal should always be to increase subscribers, which in turn will increase customers (or students) if you are in higher education.

Here are some practical tips to email market well and avoid list fatigue. First, focus on the subject line and make sure it is attention getting, your email has the best chance to be deleted at this point.

Next, make unsubscribing easy, because if someone is just not interested, you do not want to pester them with emails and frustration can set in from unsubscribing. I think word will get around quick, or it could be talked about in social media!

Do watch your quantity of emails, people will tire if they are receiving an email every single day, best to do once a week.

I think the most important thing to do is always provide fresh content. The information should contain something new and educational to the reader, promotions are fine occasionally, but be careful of doing this too often.

Enjoy your weekend and be safe!

matt(marketmpb)

Thursday, June 10, 2010

The Online Inquiry Form- Best Practices

Good evening to you!

The online inquiry form is an interesting animal. The old adage "the shorter the better" still stands true today. It stands to reason that the less information on the online inquiry form, the better chance a prospective student will fill it out.

In reading Bob Johnson's blog awhile back (my favorite higher ed marketing blog) I agree with him 100% on some of the items you should eliminate. Bob mentions you should eliminate athletics interest, phone number (unless you plan on following up with them that way), and year of graduation. That information can be obtained between inquiry and enrollment, not right away, make it user friendly!

Another key here is to remove obstacles to this online inquiry form. Ever notice how easy it is to fill out an online inquiry form for cable TV, etc.. Remember my post about how colleges need to be run like a business?

That applies here!

Enjoy the rest of your evening

best, Matt (marketmpb)

Mobile Marketing with Short Codes

Good afternoon!

It was very interesting to read that 76% of senior marketers believe they are not realizing their full potential for their current customers (source emarketer.com).

Short codes can provide a very effective way to build awareness, strenghthen relationships, and generate/qualify new business leads.

What immediately comes to my mind is the "My Coke Rewards" campaign that turned out to be very successful. How it works is that customers would text unique codes (that were found on various Coke caps) to a short code to acquire points. These points can be than used to get various rewards. Currently, they have around 5.5% click through rate in the campaign (source usshortcodes.com).

Lets think for a second how we can translate this to higher education. What about offering special "mobile only" information through these short codes? You can make this information exclusive to the mobile application. Another thought would be everytime a student texts something to the short code, enroll them in a chance to win a semester of tuition, or a free books for a year, make it worth their while to use the short codes.

Mobile Marketing is a very effective secondary means for penetrating the demographic audience. A short code delivers higher relevancy than a billboard campaign because it depends solely on the unique ability of the mobile device, along with being very convenient for the mobile user. To get back to a business application, I can recall a very successful short code campaign whereas Mcdonalds promoted the return of the McRib sandwich strictly through the mobile campaign.

Lets take a look at some common goals for return on investment in a campaign like this:
-collection of data
-brand awareness
-acquiring new customers
-increasing the bottom line

In taking a look at these items above, this is how ROI should be measured, against these goals!

Enjoy your day,

matt (marketmpb)

Wednesday, June 9, 2010

Mobile Marketing your college

Good evening!

I hope you enjoyed your day today. The days of prospective students being on desktops or even laptops is slowly fading away, due to the mobile application (apps, Iphone, etc). Nielsen recently reported that mobile application usage was up 72% this year (26 million current users) and this will surely continue to grow. So, how do you reach/market to them?

First, students do expect institutions to meet their needs via I-phones/smart phones, etc, not only do they expect it, but they expect it to be the same as if they were on their laptop/desktop.

The key here is to provide instant access to event and financial information via a mobile application. However, if you really want to get ahead, offer promotional information through these applications only, offer something that is not on the "standard" website. Next, encourage students to use their mobile app and link to their mobile app through the website. Also, offer mobile app downloads directly from your website.

One thing with the mobile apps would be to load it up with "fun" content such as directions to dining halls, closest internet or "wifi" cafes on campus. A very good idea I read about that The University of Oxford is doing is drawing podcasts directly from Apple's Itunes, that is ahead of the game thinking!

There are predictions out there that close to half of all cell phone purchases by 2014 will be smart phones, it would be best to be ahead of the game and market to those prospective students now.

enjoy your this wonderful evening!
matt (marketmpb)

Focus in on your adult/non-traditional population

Good morning!

In 2010, we are continuing to see a surge in adult/non-traditional students to colleges/universities, especially to online programs. The time is now to focus in and market heavily to that population, to ensure enrollment growth.

The key here is be proactive and not reactive, do not lose these students to your competition! Here are some things to think about when you market to this population

-get input from each department head, and find out first hand the demographics of the students they are drawing
-maintain/create a heavy internet presence, the majority of these students are still finding their programs online, use sites such as www.gradschools.com (really like this one!)
-I would also add to fill out as many free listing sites as possible, make sure that a student has every chance to see you online
-market heavily to your own undergraduate population, you can do this by posting flyers, on campus grad fairs, etc... make sure undergrads know that you have a strong program
-build relationships with local (50 miles around campus) corporations that cater to the programs you are promoting (manufacturing, finance, etc..) and ask if you can place flyers there
-offer discounted (or free if you can) health insurance, this can really be a game changer for your institution
-if your budget can handle it, advertise on the largest local AM station and one FM station, also a billboard ad on the most traveled local highway, focus efforts 35-50 miles around campus
-Google ad words geo-targeted to the local audience is huge as well

If you implement these practices, the adult/non-traditional student will come!

enjoy your afternoon,
marketmpb

Tuesday, June 8, 2010

Does your website let a student subscribe via social media?

Good morning (late evening) to you!

A thought I had this evening before bed, are you placing subscription options to students via your website (not just the home page!)

Earlier I mentioned that secondary web pages are going to be more than important than ever this year, are you placing these RSS feed subscriptions and social media subscriptions on your secondary pages?

Consider placing the following on your pages:
Facebook
Twitter
Digg
Stumble Upon
Twitter
Delicious
Propeller
Mashable

You need to be where the students are, and the students are using social media.

enjoy the rest of your night,

matt (marketmpb)

My Higher Education Marketing Trends for 2010

Good evening!

I hope you enjoyed your day. This evening I give you my thoughts on the top trends for higher education marketing in 2010.

-Social Media will continue to explode (expect growth in the graduate/non-traditional market
-Online graduate education continues to flourish, dont expect the economy to recover in 2010!
-Students will expect a lot, half hazard marketing efforts will not go over well with students
-Search engine marketing is key, almost 70% of the population spends time on search engines during any day
-Your college homepage will continue to become less important, secondary and call to action pages will be huge (make sure updated content!)
-Slashed budgets will make vendors compete even harder for your marketing dollar, I would expect some vendors to go under
-more and more institutions will outsource marketing to advertising firms
-more and more marketers will use I-phone (mobile) marketing applications especially to high school students
-print publication advertising will continue to become less important, compared to online
-look for a growth explosion of Vietnam and Kuwaiti students studying in the United States
-cost per click and lead generation programs will continue to explode, branding alone anymore will not work

enjoy your evening and the NBA Finals!

matt (Marketmpb)

The Power of Search Engines

Good morning!

As it comes to search engines, recent statistics show that over half of the population 14-30 spend their lives on search engines, and it is very interesting note as well that folks are going deeper and deeper into websites, because of search engines.

The key here is to create a "community" for your college/university by using relevant fresh content and keywords, much like i do with this blog :). Another important thing here is use analytics (such as Google) to find out where your prospective students are coming from, into your website.

If you use social media through search engines, track that as well, but remember only as a secondary means of marketing! One other important thing to remember here as well is to bolster links on your website, so they index high within these search engines, again fresh relevant content.

God Bless you!

matt (marketmpb)

Monday, June 7, 2010

Double your pleasure, double your post

Good evening all!

I thought I would do a double post night, which i will try to from time to time, I really enjoy sharing information with you, the reader!

Tonight's theme is a great story or philosphy a colleague told me one time about how a grocery store and a can of soup can relate to higher education marketing.

As a marketer for higher education (or business) you need to find students (consumers) in pockets where they are (social media, internet directories, etc) Well here is how the grocery store relates.

There are brands out there that pay a premium price for store end shelves, near the cash registers, top aisles, etc... For example, at a local Kroger's I always see the "Cheez It" brand snack cracker on a main end aisle, making it more likely for me to see and more likely for me to purchase. Isn't that your job as a marketer, make it more likely for your brand to be seen and purchased or for a student to enroll?

So how this relates is you need to put your brand in front of pockets of population where it is to be seen. Let us take a look at higher education first.

You need to make sure your higher education brand is out on internet directories, inside key social media websites, print publications, and student shout out websites (I really like Zinch).

For business, it certainly depends on your widget, but local radio advertising, billboards, key online pieces (again, it depends on your product and market).

The next time you are in a store and see that Campbell's Soup on the end aisle, remember, it was put there for a reason.

Happy Marketing!

marketmpb

Brands that market well

Good evening!

I hope everyone enjoyed their day today. I have thought long and hard about brands I think that market well and brands that I trust (enjoy!)

-Yamaha Motor Company
-American Honda Motor Company
-Stihl Power Equipment
-Weber Grills
-John Deere
-Sony Electronics
-Coca Cola
-Compaq/HP Computers
-Trek Bicycles
-Outback Steakhouse
-Kingsford Charcoal
-Food Network
-NBC Sports

Higher Education Brands
-University of Notre Dame (they really dont need to market at all :) )
-Loyola University Maryland
-University of Cincinnati
-University of Miami
-Miami University Ohio
-Duke University
-University of Texas
-University of Nebraska

All of these brands seem to be everywhere and certainly "top of mind"

best, Matt (marketmpb)

Sunday, June 6, 2010

Colleges need to be run more like a business

Good afternoon and I hope you are enjoying your Sunday!

In my previous experiences, it really seemed like a lot of colleges/universities were resistant to marketing, when they really needed to be doing it. In my opinion, colleges need to be run more like a business.

In this current economic situation we find ourselves in, there is more of a competition for enrollments than ever. I also understand the typical "political" resistance and sometimes even arrogance that is present at an institution.

Lets ask ourselves this question, why does Coca Cola continue to advertise, brand, and market more than anyone else out there? The other interesting piece here is that they are one if not the most famous brand in the world.

The reason is the Coke wants to be "in the top of everyones mind" when it comes to thirsty consumers. Why shouldn't a college be the same way? Why can't a college say to themselves, "we need to be in the top of everyone's mind when it comes to a quality education, excellent faculty, etc.. I also understand the current budget situation, but what better money can you spend? If you dont enroll students, than you have a bigger problem!

How else are students going to remember or know you, or have "awareness" about your institution. You need to market and you need to engage, engage, engage! Certainly, businesses, including Coca Cola are.

If you are marketing heavily out to prospective students, you can not go wrong, and it certainly will not diminish the institution!

enjoy this great day,
Matt

Saturday, June 5, 2010

Community College Marketing

Good evening! I had some thoughts tonight around community colleges and some marketing strategies.

A significant amount of community college marketers have told me that "there is no need to market" and "we have students coming out the door", so why market?

The first thing that comes to my mind is, how about when the economy comes back, the current situation will not always be like this. As I have written, you must always plan ahead and think long term. So let me lay out some practical long term strategies and tips to market your community college.

-advertise on local radio stations (35-45 miles from campus), particularly the strongest AM and one FM rock station
-participate in as many high school career fairs as possible
-advertise on the luggage rotunda rack at the local major airport (it works!)
-purchase geographically targeted ads on the largest local online newspaper
-maintain relationships with as many local high school guidance counselors as possible
-purchase google ads geographically targeted 35-45 miles from campus
-sponsor local events that promote your highlighted programs (eg. local cooking seminars for schools promoting cooking classes)
-offer free tasting samples for cooking classes to the community
-offer free haircuts to the community for beauty/cosmetology classes
-purchase a billboard advertisement on the highest traveled local highway
-engage in social media, especially Twitter, Facebook, and online college communities, offer weekly chats to help students in their community or college search, do not sell your school at first, just help, students will appreciate that, and more times than not, choose you

take care of yourself and each other!

Matt(marketmpb)

Social Media Marketing to graduate students

Good morning and welcome to the weekend!

As you take a look at statistics, prospective graduate students are using social media more and more to find their schools. The current stat is right at 52%. source: NAGAP)

So I know what you are thinking, how do you put your school's best foot forward and draw graduate students using social media. Here are some practical tips:

- do not respond right away to negative posts (very hard not to, always respond with a cool head)
- do target geographic members within 50 miles of your campus (various sites have tools to do that)
- do join graduate students online communities, have one member of your staff coordinate all social media activities
- set up a twitter page, and tweet regularly (new class announcements, app deadlines, consistent messages across the board)
- do join sites such as college confidential.com as representatives of your university, regularly engage graduate students in online discussion
- hold bi-weekly chats on graduate studies on various online forums
- encourage and offer incentives to current grad students to engage these individuals (ones currently studying marketing!), remember current students are your best salespeople
-promote the message of health insurance (if you have), discounted tuition, and consistent academic excellence across the board

Also look for more tips at my expert author page on ezine.com

http://ezinearticles.com/?Graduate-School-Marketing-Tips&id=4272081

enjoy your day!

marketmpb

Friday, June 4, 2010

Sensing Bias in Social Media

(great blog post by one of my favorite graduate marketers Davina Gould)

source:gradschoolmarketer.blogspot.com

Recognizing your bias in social media
As university communicators, we're paid to love and promote our institutions. We not only read our own press; we write it. Even though we all know that our colleges and universities aren't perfect, we wouldn't thrive in our positions if we didn't believe in the mission and leadership of our organizations.

This professional bias leads us to tread a difficult line when it comes to social media. If we're doing a good job of monitoring our brand online, we will inevitably see something negative at some point. Jessica Krywosa at the .eduGuru blog authored a post on her recent experience with negative Facebook comments, which also includes helpful comments on handling such issues.

But beyond our official social media channels also lies a wide range of forums, blogs and other social resources in which our institutions have no voice. Yes, we could respond as individuals to negative attacks when we see them on discussion forums or blogs, but we need to resist the urge to do so lightheartedly or in the heat of the moment. Most readers will immediately discredit comments that smell like they've been authored by a company representative. Some social media sources specifically ban biased responses (i.e., Wikipedia). At bare minimum, PR-sounding responses will be unwelcome in most any online community.

Most professional communicators know to pause and think before responding publicly to negative press. But while marketing professionals may know these protocols, we must remember that everyone in our organizations has the same publishing access to social media that we do. Not only do we need to be disciplined and not act prematurely, we must educate our internal audiences about these issues as well.

enjoy your Friday!

matt

Thursday, June 3, 2010

DVR's effect on advertising revenue

Good morning!

One of my readers inspired me (DJD) to write this blog about the effect on DVRs on advertising revenue and how that "changes the game".

First, let us take a look at some demographics. Currently, there are around 25% of the households in the United States that owns a DVR (source S&P). Another interesting demographic to take a look at would be the most likely programs to be "Tivo'd, etc...

Amobi and James Peters, S&P's advertising and publishing equity analyst, reports that news and sporting events are least likely to be TiVo'd, whereas prime-time dramas and comedies are most likely to "get the TiVo treatment." (source Businessweek.com)

Morning and evening news are increasingly driving broadcasters' profits. I do not like to Tivo sports events because someone will tell me the score or I will inadvertently find the score on the Web. Broadcasters are making conscious attempts to improved programming that is likely to not be "Tivo'd".

I strongly feel that the Tivo effect will be felt negatively in advertising revenues within primetime dramas and comedies. According to S&P, these are the two most likely shows to be "Tivo'd".

One other thing we should examine here is "alternative media" and its effects. As you know alternative media has been aggressively courting advertisers across the nation. Some examples of these would include supermarket video displays, shopping cart advertisements, video kiosks in shopping malls, business publications, trade journals, flyers, and telephone directories. Certainly networks should be concerned with this threat as well.

I had a client tell me that the best advertising he did was on a luggage rotunda rack at the airport.

Most importantly, DVR and alternative media sources pose a serious threat to networks bottom lines and this threat should not be taken lightly!

enjoy your afternoon,

marketmpb

Wednesday, June 2, 2010

Importance of Video Marketing

(great blog entry by James Lisi that I wanted to share)

source:articlestars.com

If you have not been using videos on your website as a way to increase visibility and market your business and Orange County ecommerce website, what have you been waiting for? While we do not advocate throwing videos on your site just to have them up there, we are fairly certain that you can find a way to incorporate video into your plan to improve search engine positioning.

Here are our top three tips for using video on your website:

1. Keep it simple – A lot of people get in front of a camera and get a little goofy. If you are just beginning to use video, you can get more elaborate as you go. For now, keep your video short and to the point. Start with just one person talking in front of a simple background.

2. Tell people why they are watching – We have started to watch many a video online and been unclear as to the purpose of the video. State the reason you made the video and what you want people to do (order a product, attend a seminar, etc.).

3. Ask people to comment on your video – You do not want your video to be a static thing that just sits on your site; you want it to be part of a dialogue. So encourage people to leave comments because then they will feel as if they are connected to your organization and other people who use the site. Some people may come back to your site to read the comments of others. It takes different mediums to reach different people. Someone who may not comment on a blog, may have something to say about a video and what they say may give your organization insight into how to do more to connect with your customers and the community.

Now you need to publicize the videos. Just because you put a video up on your website does not guarantee people will look at it. If you want to improve your SEO, you will have to not only create a video, you will also need to direct people to it.

Spread the word about your video – Write articles that relate to your video and include a link to the video. Just as we advised for the video: keep it simple. You want to get people's attention and have them move on to the video.

If you have a blog, do not forget to mention the video on your blog. You would be surprised at the number of organizations that do not do this, as if there is some reason they need to separate these two promotional mediums.

Again, make the blog post a simple call to action that encourages people to click on a link and watch the video. You can do this periodically or whenever there is something in the news that relates to the topic discussed in the video.

If you use any social networking sites (such as Facebook, Twitter or LinkedIn) and belong to industry-specific listservs, you can also use these forums to let people know about your video or video series.

And of course, anything you do to publicize the videos on your website will help improve your overall search engine positioning.

Take the video offline – You can take the video you made for your website and put it on a DVD as a giveaway. Be certain that somewhere on the packaging, you include your website address. That way people who watch the video (or even those that just get the website off of the package) will know how to find you online.

Social media usage to be 70% by 2014

Good afternoon!

I was reading a statistic earlier today that was very poignant. It told me that Social media usage is to be 70% of people in the US ages 35-44 by 2014. Currently, there is over 400 million users on Facebook, which makes it one of the most popular social media marketing sites in the country. I do not believe for one second that social media is a dying fad.

Here are some trends that I have seen and will continue in 2010-2011:
-Social Media ROI will be key (especially in higher ed, due to budgets)
-Corporate security (firewalls) will start allowing social media, higher ed already does
-Facebook usage will grow to close to 750 million users by 2011
-brand managers and marketers will more closely monitor social media chatter, and take it more seriously!
-mobile marketing will be much more in place, (iphone,etc)
-more advertising on social gaming utilities (my wife loves that Farmville game on Facebook)

may God bless you and your family!

marketmpb

Tuesday, June 1, 2010

The Power of YouTube Marketing

As I sat and watched reruns of "The Office" tonight, i was hit with a Toyota Sienna commercial that asked me to watch the release of the new Sienna on YouTube. I was somewhat surprised by this, but than started to think and do some research on the power of YouTube.

YouTube can be a goldmine to advertisers, and currently there are over 1 billion views per day. Their current conversion rates are between .75% and 2.0% (source officialwire.com) and that is outstanding. The average current conversion rates are between .07 and .08%.

As I looked further into it, I discovered that usocial.net are selling targeted youtube views, what an outstanding idea! What strikes me is that you can utilize these huge amounts of views and specifically target certain industries (higher ed, business, etc)

So lets pretend you are a college/university with a targeted demographic to reach. How about purchasing youtube views targeted at all 14-18 year old users in your geographic audience? How is that for power? Do remember that you will want to have videos made (think of it as a concurrent branding campaign)to your leads that you purchase.

Here are some other tips to market with YouTube:
-make sure your video appeals to your demographic audience
-make sure all video content is up to date (no promoting past events!)
-invite people to subscribe to the video
-post the video on various social media (digg, forums, online communities)
-mention your college or business homepage in the video

enjoy your night,

marketmpb

International Student Marketing

I thought with the NAFSA (nafsa.org) conference this week, it would be a good time to discuss some international marketing tips/strategies. The Chronicle of Higher Edcucation stated it very well this morning... "all schools want to internationalize".

But how do you do it? How do you market out to prospective international students?

First, continuously reinforce your university's image through consistent messaging, using various media outlets. Next, focus on your international demographic audience, whoever that may be.

It is very important to showcase your campuses cultural diversity, especially targeted at the countries you are going after. For example, if you are targeting China, India, or South Korea, make sure there is a strong online presence of these students on your website and with any advertisers you may use (petersons, zinch, etc...).

Do consider marketing to the fastest growing countries, which are China, Vietnam, Korea, India, and Kuwait. It is very interesting to note that the Kuwaiti government is now providing full tuition for a student who wants to study English as a second language. Kuwait is a very oil rich nation.

Higher Ed marketers might have also noticed in the last couple of years that the role of agents has exploded. A couple of years back you would have not thought to use or not trusted to use an agent. However, today the game has changed, and agents are playing really a vital role to your international recruitment strategy. My advice here would be to talk to a vendor who works with a network of agents in the countries you are interested in targeting.

It certainly makes sense to lay out a strategic plan and involve senior leadership in all advertising allocations. Here it would be important to consider a branding initiative (placements on international websites), and purchasing international leads from a reputable vendor. Do ask if they are shared or single source leads as well.

It is also important to have all of your dedicated "international" student sections on your website up to date and again showing cultural diversity, international students want to feel as if they part of a community.

Lastly, consult with others in your field who have had successful international marketing campaigns or feel free to email me, I would be happy to answer any questions you had, free of charge!

contact me at: marketmpb@rocketmail.com or feel free to leave comments...

enjoy your day!

marketmpb